Privacy Policy

1. Introduction

This Privacy Policy describes how BuildLockr LLC ("BuildLockr," "we," "our," or "us") collects, uses, discloses, and protects personal information when you use our websites, applications, and related services (collectively, the "Services").

By using our Services, you acknowledge this Privacy Policy. If you do not agree with this Privacy Policy, do not use the Services.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly, including when you:

• Register for an account
• Create or edit a public profile
• Post, upload, or purchase build content
• Contact support or submit reports
• Subscribe to emails or other communications

This information may include:

• Name and contact information (email address, phone number)
• Account credentials and authentication data
• Billing and transaction details (payment processing is handled by Stripe)
• Profile content, comments, uploads, and messages you submit
• Support request content and communication preferences

2.2 Information Collected Automatically

When you use the Services, we and our service providers automatically collect information such as:

• IP address and location data
• Browser type and version
• Device information
• Pages and features used, usage timestamps, and interactions
• Referring and exit pages
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information from identity, payment, analytics, and anti-fraud providers, as well as from integrations you choose to connect.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Authenticate users and secure accounts
• Process transactions and send operational notices
• Send you technical notices and support messages
• Respond to your comments and questions
• Improve our website and services
• Personalize content and user experience
• Send marketing communications where permitted by law
• Detect, prevent, and investigate fraud, abuse, and security incidents
• Comply with legal obligations

4. Information Sharing and Disclosure

We may disclose information to:

• Vendors and Service Providers: Hosting, infrastructure, analytics, support, payments, communications, and security providers acting on our behalf
• Payment Processors: Stripe and related providers to complete and manage transactions
• Legal and Safety Reasons: If required by law, legal process, or to protect rights, safety, or the integrity of the Services
• Corporate Transactions: In connection with mergers, acquisitions, financing, reorganization, bankruptcy, or asset transfers
• With Your Direction or Consent: When you instruct us to share data or authorize integrations

We do not sell personal information for money. We may use certain analytics or advertising tools that may be considered "sharing" under some laws.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

To help protect users, we may validate and normalize certain user-provided data such as external URLs included in builds (for example, by blocking unsafe URL schemes or internal network targets). This processing is performed for security, abuse prevention, and platform integrity purposes.

6. Cookies and Tracking Technologies

We use cookies, SDKs, local storage, and similar technologies for authentication, security, preferences, analytics, and product functionality. For additional details, visit our Cookie Policy.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access, know, and receive a copy of your personal information
• Correct inaccurate personal information
• Delete personal information, subject to legal exceptions
• Data portability where applicable
• Opt out of certain processing, including some targeted advertising
• Limit certain uses of sensitive information where required by law
• Not be discriminated against for exercising privacy rights

To exercise rights, contact us at privacy@buildlockr.com. We may verify requests before fulfilling them and may deny requests as allowed by applicable law.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods vary based on data type, account status, and legal requirements.

9. Children's Privacy

The Services are not directed to children under 13 (or older minimum age where required by local law), and we do not knowingly collect personal information from such children. If you believe a child provided personal information, contact us so we can take appropriate steps.

10. International Data Transfers

Your information may be processed in the United States and other countries where we or our service providers operate. Where required, we use appropriate safeguards for cross-border transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by posting the revised policy and updating the "Last updated" date. Your continued use of the Services after changes become effective means you accept the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: